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Cancellation Policy
At ebanlehrer.com , we understand that sometimes circumstances change, and you may need to cancel your order. We are committed to providing a smooth and hassle-free cancellation process to ensure the best shopping experience for our customers. Please take a moment to read and understand our cancellation policy outlined below.
Cancellation Window
You can cancel your order within 24 hours of placing it. We recommend reviewing your order carefully during this time to ensure it meets your requirements. After the 24-hour window, we begin processing your order, and cancellation may not be possible.
How to Cancel an Order
To cancel an order, please follow these steps:
Log in to your ebanlehrer.com account.
Go to your order history.
Select the order you wish to cancel.
Click on the "Cancel Order" button.
Follow the on-screen instructions to complete the cancellation process.
Refund Process
If your order is canceled within the 24-hour window, and you have already made a payment, we will initiate a refund to your original payment method. The refund may take a few business days to process, depending on your payment provider.
Cancellation After 24 Hours
If you wish to cancel your order after the 24-hour window, please contact our customer support team as soon as possible. While we cannot guarantee a successful cancellation, we will do our best to assist you.
Order Shipped or Delivered
If your order has already been shipped or delivered, it is no longer eligible for cancellation. In such cases, we recommend initiating a return or exchange, as outlined in our return policy.
Special Circumstances
In some exceptional cases, such as unforeseen product unavailability or shipping delays, we may need to cancel your order on our end. We will promptly notify you of any such cancellations and provide information on the next steps, including refunds if applicable.
Contact Us
If you have any questions or require assistance with the cancellation process, please feel free to contact our customer support team. We are here to help and ensure that your shopping experience with ebanlehrer.com is convenient and enjoyable.
For more information or to initiate a cancellation, please visit our Contact Us page.
Thank you for choosing ebanlehrer.com . Your satisfaction is our priority, and we are committed to serving you with the best policies and services.
415 Le Van Viet, Hiep Phu, Quan 9, TP Ho Chi Minh, 700000, VN
Phone: +(84) 385 148 097
US Add: 14801 Able Ln #102, Huntington Beach, CA 92647, US
US Phone: +1 866-236-5476
Email: Support@ebanlehrer.com
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