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Cancellation Policy

At , we understand that sometimes circumstances change, and you may need to cancel your order. We are committed to providing a smooth and hassle-free cancellation process to ensure the best shopping experience for our customers. Please take a moment to read and understand our cancellation policy outlined below.

Cancellation Window

You can cancel your order within 24 hours of placing it. We recommend reviewing your order carefully during this time to ensure it meets your requirements. After the 24-hour window, we begin processing your order, and cancellation may not be possible.

How to Cancel an Order

To cancel an order, please follow these steps:

  1. Log in to your account.

  2. Go to your order history.

  3. Select the order you wish to cancel.

  4. Click on the "Cancel Order" button.

  5. Follow the on-screen instructions to complete the cancellation process.

Refund Process

If your order is canceled within the 24-hour window, and you have already made a payment, we will initiate a refund to your original payment method. The refund may take a few business days to process, depending on your payment provider.

Cancellation After 24 Hours

If you wish to cancel your order after the 24-hour window, please contact our customer support team as soon as possible. While we cannot guarantee a successful cancellation, we will do our best to assist you.

Order Shipped or Delivered

If your order has already been shipped or delivered, it is no longer eligible for cancellation. In such cases, we recommend initiating a return or exchange, as outlined in our return policy.

Special Circumstances

In some exceptional cases, such as unforeseen product unavailability or shipping delays, we may need to cancel your order on our end. We will promptly notify you of any such cancellations and provide information on the next steps, including refunds if applicable.

Contact Us

If you have any questions or require assistance with the cancellation process, please feel free to contact our customer support team. We are here to help and ensure that your shopping experience with is convenient and enjoyable.

For more information or to initiate a cancellation, please visit our Contact Us page.

Thank you for choosing . Your satisfaction is our priority, and we are committed to serving you with the best policies and services.

415 Le Van Viet, Hiep Phu, Quan 9, TP Ho Chi Minh, 700000, VN

Phone: +(84) 385 148 097

US Add: 14801 Able Ln #102, Huntington Beach, CA 92647, US

US Phone: +1 866-236-5476



Online Chat: 9:00 AM - 6:00 PM (EST), 7 Days a week.

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